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How We Protect Your Privacy

When you open an account with situs macau, your personal information and deposit history are secured with industry-standard encryption.

Encrypted account accessPayment data securityYour access rights explained
situs macau How We Protect Your Privacy
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Privacy Questions & Data Requests

Email Support Contact our privacy team at support@situsmacau.
Live Chat Our customer service team on the dashboard can direct your privacy questions to our…
Account Settings You can update your contact details, email and phone number directly in your account…
SECURITY & TRANSPARENCY

How We Keep Your Data Safe

Encrypted Transfers

All deposits from DANA, OVO, GoPay and QRIS are encrypted end-to-end.

Account Verification

We verify your identity once during registration using your name and date of birth.

Data Retention

We keep your account data and transaction history for 5 years from your last activity to comply with local requirements…

Cookie & Tracking

We use session cookies to keep you logged in on the same device and functional cookies to remember your lobby…

Withdrawal Verification

When you request a payout to DANA, OVO, GoPay or QRIS, we verify your identity a second time by checking…

Policy Updates

We update this privacy policy when our data practices change. Changes take effect 30 days after posting on this page.

Your Privacy Rights Explained

Yes. Email [email protected] with a request to access your data file and we'll send you a copy of your account information, deposit history, and activity log within 14 days. You can also view and update your profile details in your account settings right now.

We retain your DANA, OVO, GoPay or QRIS transaction records for 5 years to comply with local financial regulations and to help resolve any payment disputes. Your full card or bank details are not stored; only transaction tokens and last four digits are kept.

No. Your payment method credentials are not shared. We share only transaction summaries with our payment processors to clear your deposits and withdrawals. We never sell your personal data to marketers or third parties except where local law permits and you've opted in.

Your account is deactivated immediately and your login is disabled. Your personal data and transaction history are retained for 5 years to meet legal obligations. After 5 years, your data is permanently deleted unless law requires us to keep it longer.

Essential cookies that keep you logged in cannot be disabled—the site won't function without them. You can disable analytics and tracking cookies in your browser settings or in your account privacy preferences. Disabling them does not affect your access to the lobby or your withdrawals via DANA, OVO, GoPay or QRIS.

Contact [email protected] immediately with details of your concern. We take data security seriously and will investigate. If you believe a data breach has occurred, we'll notify you and relevant authorities within 72 hours as local law requires.

Our data practices comply with requirements where local law permits. Data protection rules depend on local law and your jurisdiction. We apply consistent security standards across all regions and respond to legitimate data requests in accordance with applicable regulations.